Associate Manager and Cake Inspector @ Red Hat. Heavy Metal lover. Amateur photographer. MMA fan. Eternal learner. Opinions my own.
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US sues Adobe for subscriptions that are too hard to cancel

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Adobe
Illustration by Alex Castro / The Verge

The US government is suing Adobe for allegedly hiding expensive fees and making it difficult to cancel a subscription. In the complaint filed on Monday, the Department of Justice claims Adobe “has harmed consumers by enrolling them in its default, most lucrative subscription plan without clearly disclosing important plan terms.”

The lawsuit alleges Adobe “hides” the terms of its annual, paid monthly plan in the “fine print and behind optional textboxes and hyperlinks.” In doing so, the company fails to properly disclose the early termination fee incurred upon cancellation “that can amount to hundreds of dollars,” the complaint says.

When customers do attempt to cancel, the DOJ alleges that Adobe requires them to go through an “onerous...

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lasombra
6 days ago
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Customers in US only get any benefit against corporations if the federal government intervenes.

How is that better than having the EU?
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acdha
7 days ago
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I am fondly remembering the time that Lightroom was unusably slow on a system which ran Aperture well, and it took half an hour of Adobe’s support person saying I should buy a new Mac Pro before they let me cancel a subscription which I couldn’t use.
Washington, DC

Scarlett Johansson says she is ‘shocked, angered’ over new ChatGPT voice

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Lawyers for Scarlett Johansson are demanding that OpenAI disclose how it developed an AI personal assistant voice that the actress says sounds uncannily similar to her own.

Johansson’s legal team has sent OpenAI two letters asking the company to detail the process by which it developed a voice the tech company dubbed “Sky,” Johansson’s publicist told NPR in a revelation that has not been previously reported.

↫ Bobby Allyn at NPR

This story highlights just how much disdain techbros have for the work of creative people. Here’s the timeline:

  1. Nine months ago, Sam Altman approached Scarlett Johansson to ask her if OpenAI could use her voice for a voice assistant features. Johansson declined.
  2. Two days before the launch of the new voice assistant feature, Altman contacted Johansson’s agent again, asking her to reconsider.
  3. Before Johansson or her agent could reply, OpenAI launched the voice assistant, with a voice that sounds remarkably like Johansson’s. Altman even tweeted “Her”, the name of the film in which Johansson portrays an AI.
  4. After everyone started pointing this out, Johansson’s lawyers demanded OpenAI take the new voice down. They complied.

Techbros like Sam Altman deeply despise and undervalue the work of creatives, believing human creativity to be merely an equation to be solved, definable by an algorithm. To people like him, creative work has no value, and as such, is up for grabs to be taken and cut up for his algorithms to spit out as “new” works. This story highlights this perfectly.

The sleaze runs deep with Altman and OpenAI.

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lasombra
34 days ago
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The fact that the demo is so flirty just goes to show how the product is specifically targeted to young, lone males than anyone else.
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ChatGPT is getting a Mac app

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An image showing the ChatGPT desktop app
Image: OpenAI

ChatGPT now has a desktop app — but it’s only available on macOS for now. OpenAI CTO Mira Murati announced the news during an event on Tuesday, where she also said that ChatGPT is getting a refreshed UI.

In the demo shown by OpenAI, users could open the ChatGPT desktop app in a small window, alongside another program. They asked ChatGPT questions about what’s on their screen — whether by typing or saying it. ChatGPT could then respond based on what it “sees.”

Image: OpenAI

OpenAI says users can ask ChatGPT a question by using the Option + Space keyboard shortcut, as well as take and discuss screenshots within the app. Both free and paid users will be able to access the new app, but it will only be available to...

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lasombra
42 days ago
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“Mac App”
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Kemi Badenoch: ‘UK’s wealth isn’t from white privilege and colonialism’

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Minister told London conference that Glorious Revolution of 1688 paved way for economic certainty

It would be wrong to attribute the UK’s wealth and economic success to its colonial history or racial privilege, the business and trade minister, Kemi Badenoch, has told an audience in the City.

Addressing financial services bosses at TheCityUK’s international conference in London, the business secretary said the UK’s past exploitation and oppression of other countries and groups of people could not sufficiently explain the country’s economic trajectory.

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lasombra
67 days ago
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That's pretty delusional
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Digital wallets and the “only Apple Pay does this” mythology

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I hope what you take away from this post is that while Apple Pay is a great way to pay for things and that Apple did a great job mainstreaming digital wallets like this, what they do is not unique in the industry. DPANs are great for making it harder to track one person’s purchases across multiple merchants and they make customers less at risk in the event of a data breach of payment card info.

↫ Matt Birchler

The gist of the article is that all the things Apple claims are unique about Apple Pay are really not unique at all, and quite a few things Apple touts are just flat-out lies, such as merchants being unable to know what you buy or people being unable to track you when you use Apple Pay. Other digital wallets, from Google, Samsung, and others, work in the exact same way Apple Pay does, and even banks and similar companies implement their payment systems the way Apple Pay does.

It’s a case study in how Apple’s marketing and PR bloggers manage to perpetuate a myth solely because so many people just assume it must be true. Apple wouldn’t lie, right?

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lasombra
91 days ago
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Apple selling innovation in this article is quite interesting. I didn't know most of it.
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Cars will need fewer screens and more buttons to earn 5-star safety rating in Europe

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A lifestyle image of the round wheel option that’s now available on the Tesla Model S and Model X.
Removing stalks on the Tesla steering wheel in favor of touch controls has driven people mad. | Image: tesla

Car makers in Europe are being encouraged to stop using touchscreens for basic functions like turn signals and wipers in an attempt to promote safer driving. As reported by the Times, the European New Car Assessment Program (NCAP) — an independent and well-regarded safety body for the automotive industry — is set to introduce new rules in January 2026 that require the vehicles it assesses to have physical controls to receive a full five-star safety rating.

While Euro NCAP testing is voluntary, it is widely backed by several EU governments with companies like Tesla, Volvo, VW, and BMW using their five-star scores to boast about the safety of their vehicles to potential buyers.

“...

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lasombra
110 days ago
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The EU saving the day once again
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